Reference

How sul77 Handles Your Personal Information

When you open an account with sul77, you share information we take seriously — from your name and contact details to the payment methods you use, including bKash, Nagad and Rocket.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access or delete dataCookie and device transparencyBangladesh-region policy scope

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What Information We Collect and Why

sul77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

sul77 collects the information needed to run your account — your name, email address, date of birth and the payment method details you provide when depositing or withdrawing via bKash, Nagad or Rocket. We also log device and session data to keep your account secure and

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to detect unusual activity. We do not sell your personal data to third parties. Payment transaction records are retained as required by our operating obligations; your wallet identifiers — whether bKash, Nagad or Rocket — are stored only for the purpose of processing your transactions and
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verifying your account. If you contact our support team, the conversation record is kept so we can follow up accurately. Your data is processed under the terms you agreed to when creating your account, and any eligibility to use our platform depends on your local law
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and the regions where our service is available. You can request a copy of your stored data or ask us to correct inaccurate details by contacting support directly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Your account security is not a single measure — it is a set of practices that covers how data is stored, who can access it, how long we keep it, and what happens when you ask us to remove it. Each point below reflects how we actually operate rather than a general statement of intent.

Encrypted Storage

Account credentials and payment identifiers — including your bKash or Nagad wallet number — are stored with encryption so they are not readable in plain text by anyone inside or outside the platform.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to understand how the account dashboard is used. You can manage cookie preferences through the settings in your browser or within the account panel.

Retention and Deletion

We keep account data only as long as your account is active or as our obligations require. When you request deletion, we remove your personal identifiers within the timeframe stated in our data request response.

Access and Correction Rights

You can ask at any time for a copy of the data we hold on your account or request a correction if any detail is wrong. Contact support with your account email and we process the request from there.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about how your data is stored, want to correct something on your account, or need to request deletion of your personal information, our support team handles these requests directly. Reach out through any of the channels below and mention that your query is privacy-related so it gets routed to the right person quickly.

Common Questions About Your sul77 Privacy Rights

These are the questions we hear most often about account data, payment privacy and how to exercise your rights. If your question is not covered here, reach out to support and we will answer it directly.

No. Your bKash, Nagad or Rocket wallet identifiers are used only to process your transactions and verify your account. We do not share payment details with outside parties for marketing or any other purpose.

Contact our support team via live chat or the privacy request form in your account settings. Include your registered email address and we will send you a record of the data we hold on your account.

Yes. Submit a deletion request through the account Help Centre or by emailing support. We process deletion requests and confirm when your personal identifiers have been removed from active records.

We use session cookies for account login continuity and analytics cookies to improve the account experience. You can disable non-essential cookies in your browser settings or through the account cookie panel.

Data is kept while your account is active and for the period our operating obligations require after closure. When we no longer need it, we remove it or anonymise it so it cannot be linked back to you.

This policy applies to all accounts on sul77. Whether you can access the platform at all depends on your local law and eligible region. Check your local regulations before opening or using an account.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoSul77 Banking InfoRoulette Star

How sul77 Handles Your Personal Information

How We Protect and Manage Your Account Data

Encrypted Storage

Cookie Transparency

Retention and Deletion

Access and Correction Rights

How to Reach Us About Your Privacy

Common Questions About Your sul77 Privacy Rights

01 Does sul77 share my bKash or Nagad details with third parties?

02 How do I request a copy of the data sul77 holds on me?

03 Can I ask sul77 to delete my personal information?

04 What cookies does sul77 use and can I turn them off?

05 How long does sul77 keep my account and payment data?

06 Does this privacy policy apply to me if I am in Bangladesh?

Privacy Policy

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