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Terms Conditions That Govern Your sul77 Account

These Terms & Conditions set out what you agree to when you open and use a sul77 account, including how we handle deposits through bKash, Nagad and Rocket, how your account operates, and where access is permitted under local law and eligible regions.

Account eligibility by local lawbKash, Nagad & Rocket coveredApplies to all account activityUpdated terms notified by account alert

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What These Terms Cover and How They Apply

sul77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on sul77, you confirm that you have read, understood and accepted these Terms & Conditions in full. Your access to the platform and all services — including deposits made via bKash, Nagad or Rocket, account wallet management, withdrawals and any active promotions

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— is conditional on your continued compliance with these terms. sul77 reserves the right to amend these Terms & Conditions at any time. When we make a material change, we will notify you through an in-account alert or by the contact address registered to your profile.
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Continuing to use the account after that notification means you accept the revised terms. Eligibility to hold an account depends entirely on the laws of your local jurisdiction and the regions we currently support. We do not confirm legal access for any individual; it is your
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responsibility to check whether using the platform is permitted where you are. Payments processed through bKash, Nagad and Rocket are subject to both these terms and the individual policies of each payment provider. Any discrepancy between what a payment provider allows and what these terms say
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will be resolved in favour of the stricter rule. Account funds held in your sul77 wallet are not bank deposits and carry no interest. We may suspend or close an account if we find a breach of these terms, and we will follow a verification process
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before releasing any remaining wallet balance.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ACCOUNT INTEGRITY

How We Apply and Enforce These Terms

sul77 enforces these Terms & Conditions consistently across all accounts, regardless of wallet type or activity level. When a term is invoked — for example during a withdrawal verification or an account review — we follow a documented internal process and communicate the outcome directly to your registered contact. Our approach is to be clear about why a term applies, not just that it does.

Wallet Verification Process When a withdrawal is requested, we verify that the account wallet — whether funded via bKash, Nagad or Rocket — matches the registered account holder before releasing funds.

Account Security Obligations Under these terms, you are responsible for keeping your login credentials private. If we detect unusual access, we will lock the account and contact you to confirm identity before restoring access.

Term Change Notification Any revision to these Terms & Conditions is logged with a version date. We notify you via an in-account alert so you always know which version applies to your current session.

Dispute and Review Path If you believe a term has been applied incorrectly to your account, you can request a formal review. We will respond with the clause reference and the reasoning behind the decision.

TERMS CONTACT

Reach Us About These Terms

If any clause in these Terms & Conditions is unclear, or if you believe your account has been actioned incorrectly under them, our support team can walk you through the relevant section and explain how it applies to your situation. Contact us before escalating — most term-related questions are resolved at first contact.

Common Questions About sul77 Terms & Conditions

These are the questions our account holders ask most often about how these Terms & Conditions work in practice. If your question is not covered here, reach out via live chat or email from within your account.

Yes. These terms apply to every transaction on your account, including deposits and withdrawals made through bKash, Nagad and Rocket. Each payment provider's own terms also remain in effect alongside ours.

We follow a verification process before any wallet balance is released. If your account is suspended for a terms breach, we will contact you through your registered details to confirm next steps.

We send an in-account alert whenever we make a material update. The revised terms show a new version date so you can compare what changed before continuing to use your account.

Eligibility depends on local law in your jurisdiction and the regions we currently support. It is your responsibility to confirm that using the platform is permitted where you are before opening an account.

You are required to keep your login credentials private and not share account access. If we detect a breach of this, we will suspend the account and ask you to verify your identity before restoring it.

Contact us via live chat or email with your account details and the specific clause you are disputing. We will respond with the relevant clause reference and the reasoning behind how it was applied.

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